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From Stabilization to Innovation: How Top Companies Staff for Continuous ECM Growth

qellusweb December 15, 2025 4 mins
After a smooth go-live, a global manufacturer was proud of its Extended ECM implementation. But a year later, frustration had crept in. “Everything’s stable,” said the project leader, “but nothing’s changing.” New requests piled up. ...
Topics: OpenText, Content Suite & Extended ECM, sap, Staffing
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The Hidden ROI Killer: When ECM Staffing Falls Short

qellusweb December 9, 2025 4 mins
Six months after implementing OpenText Extended ECM, a major public sector organization began receiving quiet complaints from department heads. “The system is stable,” the IT director told the board, “but adoption isn’t growing.” Audit ...
Topics: OpenText, Content Suite & Extended ECM, sap, Staffing
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Unlocking the Full Value of Your Extended ECM Investment

qellusweb December 1, 2025 8 mins
Six months after their Extended ECM go-live, the operations team at a global manufacturer gathered for what should have been a routine performance review. The system was stable, users were trained, and tickets were down. Yet something ...
Topics: OpenText, Content Suite & Extended ECM, sap, AI, Staffing
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