From Stabilization to Innovation: How Top Companies Staff for Continuous ECM Growth

After a smooth go-live, a global manufacturer was proud of its Extended ECM implementation. But a year later, frustration had crept in. “Everything’s stable,” said the project leader, “but nothing’s changing.” New requests piled up. ...

The Hidden ROI Killer: When ECM Staffing Falls Short

Six months after implementing OpenText Extended ECM, a major public sector organization began receiving quiet complaints from department heads. “The system is stable,” the IT director told the board, “but adoption isn’t growing.” Audit ...

The SAP Roadmap Your Most Successful Peers Are Following

A few years ago, digital transformation meant implementing SAP and standardizing processes. Now, the leaders who once celebrated successful go-lives are asking a new question: “How do we build a foundation that keeps delivering value long ...

Unlocking the Full Value of Your Extended ECM Investment

Six months after their Extended ECM go-live, the operations team at a global manufacturer gathered for what should have been a routine performance review. The system was stable, users were trained, and tickets were down. Yet something ...

See why Gartner estimates up to 85 percent of AI pilots never scale

Artificial intelligence has moved from lab curiosity to boardroom mandate—yet most pilots stall before production. Gartner estimates up to 85 percent of AI pilots never scale (Gartner via Forbes Tech Council, Nov 2024) because their models ...

Preparing Your Unstructured SAP Content for AI-Powered Insights

Artificial intelligence can only be as good as the data that fuels it, and most enterprises have an estimated 80 % of their information in unstructured form—documents, drawings, PDFs, images—locked away from the SAP processes that drive ...