Finance Control Tower for Content.

Embedded Compliance, Automation, and Auditability Across the Value Chain. In regulated industries, finance performance is no longer defined only by transaction speed or system uptime. It is defined by how effectively enterprises govern, ...

From Request to Resolution.

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How Integrated ECM Turns Service into a Governed, Auditable Value Chain Introduction. Service execution is only as strong as the content behind it In Energy, Oil and Gas, Utilities, and other regulated industries in the United States, ...

From Stabilization to Innovation: How Top Companies Staff for Continuous ECM Growth

After a smooth go-live, a global manufacturer was proud of its Extended ECM implementation. But a year later, frustration had crept in. “Everything’s stable,” said the project leader, “but nothing’s changing.” New requests piled up. ...

The Hidden ROI Killer: When ECM Staffing Falls Short

Six months after implementing OpenText Extended ECM, a major public sector organization began receiving quiet complaints from department heads. “The system is stable,” the IT director told the board, “but adoption isn’t growing.” Audit ...